Privacy Policy

Pure Water X – Water Treatment Equipment LLC respects your privacy and is committed to protecting your personal data in accordance with applicable data protection laws of the United Arab Emirates.
 
1. Information We Collect
We may collect the following information:
•Name
•Email address
•Phone number
•Address
•Payment information
•Website usage data
•IP address
•Inquiry and contact form information
 
2. How We Use Your Information
We use your information to:
•Process orders
•Provide installation and services
•Respond to inquiries
•Improve our website and services
•Send service reminders or maintenance notifications
•Send marketing communications (if consent is given)
 
3. Data Protection
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.
 
4. Sharing of Information
We do not sell or rent personal data.
We may share information with:
•Installation partners
•Service technicians
•Payment providers
•Delivery companies
•Government authorities if required by law
 
5. Cookies
Our website may use cookies to improve user experience and analyze website traffic.
Users can disable cookies in their browser settings.
 
6. Data Retention
We retain personal data only as long as necessary for business, legal, or service purposes.
 
7. Your Rights
You may request:
•Access to your personal data
•Correction of your data
•Deletion of your data
•Opt-out from marketing communications
Requests can be sent to:
info@purewater-x.com
 
8. Legal Disclaimers, Performance Variations, and Absolute Limitation of Liability
 
8.1. Warranty Boundaries, Exclusions, and Operational Parameters
The three (3) year limited warranty applies strictly to hardware deployed and operated under normal, intended operational conditions. The warranty explicitly excludes, and Pure Water X Water Treatment Equipment LLC shall have no liability for, any damages, system degradation, or operational failures resulting from:
 
Improper or unauthorized installation conducted by third parties or uncertified contractors.
 
Intentional misuse, user negligence, lack of adequate routine maintenance, or unauthorized system modifications.
 
Volatile incoming water pressure, sub-standard source water quality, or extreme environmental factors.
 
Force majeure events, acts of God, or any external circumstances beyond the direct, reasonable control of the company.
 
All technical specifications, performance estimates, and recommendations presented across this platform are provided in good faith based on standardized testing data. Actual performance metrics, filtration efficiency, and output quality may fluctuate depending on localized operational variables, including incoming water pressure, chemical composition of source water, temperature, and consumption volume.
 
8.2. Definitive and Absolute Limitation of Liability
To the maximum extent permitted by the applicable laws of the United Arab Emirates, Pure Water X Water Treatment Equipment LLC—including its owners, directors, officers, corporate representatives, employees, agents, and affiliates—shall not be held liable under any circumstances for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages of any nature whatsoever.
 
This comprehensive limitation of liability applies strictly and without limitation to:
 
Loss of profits, loss of revenue, operational downtime, or business interruption.
 
Incidental, special, or consequential property damage, structural water damage, or replacement utility costs.
 
Personal injury, medical complications, illnesses, or death arising out of or relating to the purchase, third-party installation, application, operation, maintenance, misuse, or inability to use its water treatment systems.
 
The customer explicitly acknowledges and agrees that the acquisition, installation orchestration, and operational deployment of all products supplied by the company are undertaken solely at the customer’s own responsibility, discretion, and risk. Pure Water X Water Treatment Equipment LLC disclaims all liabilities arising from third-party intervention, structural plumbing variables outside its direct control, or deviations from standard product deployment protocols. The company reserves the explicit right to modify product components, technical designs, and structural specifications without prior public notification.
 
9. Changes to Privacy Policy
Pure Water X reserves the right to update this Privacy Policy at any time without prior notice.
 
10. Contact
Pure Water X – Water Treatment Equipment LLC
United Arab Emirates
Email: info@purewater-x.com